Target range for routine sorting, tagging, and routing work
auto_awesome Email AI Automation
AI intake & routing engine
Every business runs on requests coming in. This engine reads them, sorts them, routes them, and drafts the reply, so your team handles judgment instead of sorting.
Target range for routine sorting, tagging, and routing work
Roughly one administrative salary redeployed to real work
From arrival to the right desk, versus hours in a manual queue
No system replacement — connects to what you already use
Figures are illustrative planning benchmarks based on typical administrative workloads and Canadian salary ranges, not guaranteed outcomes. All amounts in CAD.
warning The problem
Emails, forms, and calls arrive together. Someone has to read every one before real work can start.
The same request gets a different answer depending on who picks it up and how busy the day is.
Urgent work gets buried under the routine. Customers notice the delay.
One AI engine that reads, classifies, prioritizes, and routes every incoming request, drafts the response, and flags what genuinely needs a human decision. Works for a five person shop or a municipal department.
widgets Core capabilities
Reads every incoming request across email, form, and phone, classifies it, and ranks it by urgency automatically.
Sends each request to the right person or queue the first time, with the relevant history already attached.
Generates the reply, acknowledgment, or follow-up so your team edits and sends instead of writing from scratch.
Shows volume, response times, common request types, and where the backlog is actually forming.
account_tree How it works
Requests arrive from any channel and land in one place, no manual sorting or copying between inboxes.
The engine reads each one, tags the type, scores urgency, and pulls in related history.
It goes to the right owner with a drafted response ready for review, escalating only what needs judgment.
Dashboards surface volume, turnaround, and bottlenecks so you can staff and improve with real numbers.
verified Why Prudle Triage
The same engine serves a five person business and a municipal department.
No system replacement. Link the inboxes you already have — small teams can be live in a day.
Intake and response in more than one language, so language never becomes a routing delay or a service gap.
The system prepares the work. It does not replace judgment. Humans approve what goes out.
auto_awesome Email AI Automation
Set up a workspace in a day. Connect the inboxes you already use.